Q: I'm completely new to the roll forming industry. Is it possible for someone like me to start a successful business?
A: Absolutely. Many of our customers started out with zero experience in manufacturing. With the right support and a clear roadmap, anyone can begin a business using a roll forming machine. The key is understanding the steps involved—from choosing the right product to handling payment, production, shipping, and local customs clearance.

Q: So what is the first step if I want to get started?
A: The first and most crucial step is identifying which product you want to manufacture. Roll forming machines can produce a wide range of metal profiles, such as roofing panels, wall cladding, steel framing, cable trays, and more. Think about your local market needs—what do builders, contractors, or homeowners need? Once you narrow it down, we’ll help you confirm the best product for your business goals.

Q: After deciding on the product, what comes next?
A: After selecting the product, you’ll need to determine the exact specifications—the width of the coil, material thickness, and the shape of the final profile. These details influence the machine design. We’ll guide you through the technical options and send sample profile drawings for your confirmation. This step ensures the machine you receive will meet the expectations of your target customers.

Q: How do I place an order for the machine?
A: Once all specifications are finalized, we provide you with an official quotation and sales contract. After signing the agreement, you can proceed with payment. We usually require a 40% deposit to start production. The remaining 60% is due before the machine is shipped. Alternatively, we accept 100% irrevocable sight letters of credit (L/C) if that suits your financial process better.

Q: How long does it take to build the machine?
A: The average production time for a custom roll forming machine is 75 days. Some simpler machines may take a bit less, while more complex, multifunctional models may take slightly longer. During this period, your machine is designed, assembled, and tested to ensure everything functions perfectly before shipment.

Q: What should I do while waiting for the machine to be built?
A: Great question. This is the perfect time to prepare your factory site. You’ll need to secure a location with enough space (roll forming machines can be quite long), set up power supply, arrange ventilation and lighting, and prepare storage areas for raw materials and finished products. Many customers also use this time to hire and train operators or develop their marketing strategy.

Q: Who handles the shipping once the machine is ready?
A: That’s up to you. You can hire a freight forwarder to handle container booking, trucking, and customs documentation. However, if you prefer, we can assist with the shipping process. We offer FOB, CIF, and sometimes DDP services depending on your country and logistics requirements. Our team has experience shipping to over 80 countries and can support you at each step.

Q: What about customs clearance in my country? Is it difficult?
A: Every country has its own rules, but the process is manageable. We’ll supply you with all the necessary shipping documents: commercial invoice, packing list, bill of lading, and certificate of origin. To simplify clearance, you can hire a local customs broker. If you already have experience with import procedures, you can also do this yourself.

Q: What happens after the machine arrives at my location?
A: After delivery, you’ll need to unload and install the machine in your prepared workshop. We provide full installation manuals and operation videos. If needed, our engineers can assist you remotely or even visit your site for installation and training (additional cost may apply). We make sure you're confident in operating and maintaining the machine before you begin production.

Q: Can I really be profitable with just one machine?
A: Many of our customers start with one machine and quickly expand. If you’ve done your market research and identified reliable buyers, you can achieve ROI within months. Roll forming machines offer high precision, low labor costs, and scalable production—all of which support profitable operations even for beginners.

Q: Do you provide after-sales support?
A: Yes, we offer strong after-sales support. Whether it’s technical issues, spare parts, or product upgrades, we’re just a message away. Our goal is to help you succeed, and we have long-term relationships with many customers who started out as beginners.

Q: What advice do you have for new buyers entering this business?
A: Start small but plan big. Don’t be afraid to ask questions—our job is to support you. Ensure you choose a machine that fits your market and start building connections with contractors, resellers, or end users. With the right product, a reliable machine, and a proactive mindset, you’ll be well on your way to building a successful roll forming business.